Personal concierge

Your clients expectthe extraordinary.

Deploy a white-glove AI concierge that handles every client request instantly - property enquiries, VIP reservations, personalised follow-ups. Available 24/7 across all channels. Powered by NPI, your team configures it themselves.

Instant, personalised response

Zero-code configuration

Seamless human handoff

Athena AI

Higher client engagement

90%

Enquiries handled instantly

Zero code

Team configures it

24/7

White-glove availability

"Our sales agents used to spend hours answering the same property enquiries. Now Athena handles every initial conversation, qualifies the buyer, and books the viewing. We closed 3 luxury flats in one month that came in after hours."

Diana Dautova

Operations Director, Kusto Group

+3 Deals

Closed from after-hours enquiries in one month

Pain points

VIP clients do not wait. Your AI should not either.

Missed after-hours enquiries

High-value clients enquire at any hour. A delayed response signals you are not ready for them.

Inconsistent service quality

Different agents, different tones. VIP clients expect a seamless, premium experience every time.

Manual follow-up on warm leads

Luxury sales cycles are long. Without systematic follow-up, warm leads go cold and deals are lost.

How it works

How Athena delivers white-glove service.

Connect your channels

WhatsApp, Telegram, Instagram, website. Use NPI to configure your concierge persona and workflows - no coding.

Engages instantly, 24/7

Every enquiry receives a premium, personalised response immediately. Tone and style match your brand perfectly.

Qualifies and books

Understands client needs, answers detailed questions, and arranges viewings or consultations automatically.

Hands off to your team seamlessly

When a human touch is needed, Athena passes full context to your agent. Client never has to repeat themselves.

Testimonials

What luxury teams say.

"Our clients commented on how smooth the experience was. They had no idea it was AI until we told them."

Charlotte Haines

Client Relations, Luxury Property Group

"Athena handles the first conversation better than most junior agents. Warm, professional, and always available."

Edward Moss

Sales Director, Premium Hospitality