Automated request handling 24/7

Automate customer request handling with a smart AI assistant

An AI agent for request handling helps customers quickly resolve issues, accepts requests across all popular messengers 24/7, and transfers data to managers for further processing.

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AI agent for request handling

These problems are familiar to everyone handling customer requests

Losing customers due to long response times and processing errors is a problem our AI agent solves

Slow response time

Customers submit requests but wait for hours. Without a quick solution, they leave dissatisfied and post negative reviews. Your team has to work around the clock.

Lost requests

Messages from messengers do not enter a unified processing system. Requests get lost, and customers are annoyed by repeated questions from different managers.

No categorization

Requests are not sorted by categories or issue types. Managers spend time determining priorities and assigning tasks instead of quickly helping users.

Human error

A manager forgets to reply, responds rudely, or spends too long searching for information. Every mistake costs you reputation and customer loyalty. Risks of failures increase.

Expensive support team

Maintaining a large staff, onboarding new employees, and CRM systems increase expenses.

No analytics

Lack of analytics on requests: how many were received, which issues occur most often, and how quickly tasks are resolved. No data to improve service quality.